Your website is your 24/7 sales person. Ensure it stays online 365 days.
Your website must stay online. It can’t start going slower. It can’t get infected with viruses. If malware steals your customers data it could be a disaster. If your contact form breaks and customers are unable to contact you for sales or support, it will be bad news.
Now imagine a team of specialists who know your site inside out. A team who manually monitor a list of the most critical aspects of our online business. Plus systems which will automatically notify your care team if the site were to go offline or start slowing down. Sign up to any Care Plan to get this tailor made service.
All software needs updating. Including the software that powers your website. Competitors are catching up (or maybe leading the way) and innovating with new website and online strategies. Also as technology increases it’s harder to keep up and harder still to stay ahead of the pack.
More and more websites are getting hacked and attacked, including big companies like Sony and Apple as well as millions of small businesses Every Single Day. Don’t let your website become riddled with malware or become that target of the next hacker or ransomware.
You could do everything we do yourself. Keep your own website updated, backed up every day, kept secure and optimised for speed, monitor it daily to make sure it stays online and never slows down, or get hacked, or expire. You could fix bugs and add new features you need, etc etc etc.
Or you could leave the tech stuff to us, and you can concentrate on building your business, growing relationships and increasing revenue.
Plus buying all the services included in our Care Plans separately is over almost three times more expensive. Because our Care Plans are highly streamlined we can afford to offer you unbeatable value.
What happens if your customers see your site is not working properly? Will you know something has gone wrong before your customers do? How long will it take until you find out? How much business are you going to lose? What will your customers think of you?
With a Care Plan in place any of these potential problems which could harm your reputation are drastically reduced. We’re hear to look after your website and keep it running as expected and more.
We’ve probably all been in a position where we needed help with a technical problem. But in that moment we had no one we could turn to for a quick solution. We then have to go searching for help, using up valuable time.
Never search for help again because you’ve got a small team of computer experts who will be able to handle your requests and solve your problems.
Increase visitors to your website through search engine optimisation and paid advertising, capture more leads (email addresses), have more customers call you for inquires, run successful email and social media marketing campaigns, setup automated marketing for your eCommerce store to boost sales, optimise conversions to turn more browsers into buyers, increase your average sale/order value.
These are some of the things we can do for you to help you increase revenue. The small changes we make on your website month after month will increase your revenue. For larger marketing campaigns you can join our Grow Plan or purchase one of our added extras.
Website Care Plan Pricing
Base Plan
Best for Small Businesses who want to protect and care for their website, while not spending a lot.
Fast Website Hosting
Software Updates
Up-time Monitoring
Monthly Cloud Backups
Cancel Anytime
One Support Ticket *
Plus Plan
Best for businesses who highly value their website and want extra protection and support.
Fast Website Hosting
Software Updates
Up-time Monitoring
Weekly Cloud Backups
Enterprise Security
Website Hack Repair
Speed Optimisation
KPI Tracking
Cancel Anytime
Two Support Tickets *
Sell Plan
Best for eCommerce shops and more complex businesses who generate a significant amount in sales via their site.
Fast Website Hosting (Up to 8GB Ram)
Software Updates
Up-time Monitoring
Daily Cloud Backups
Enterprise Security
Website Hack Repair
Speed Optimisation
KPI Tracking
eCommerce Support
Sales Reports
Cancel Anytime
Three Support Tickets *
* Support Tickets are any content edits that can be completed within 30-minutes. Doesn’t include adding new pages or functions. Maximum one support ticket per working day.
Frequently Asked Questions
Yes, after we complete a ‘Website Evaluation’ session which is a paid 1 hour service. Once this is complete we’ll have a list of issues that may need fixing and suggestions for improvement in order to proceed onto the monthly care plan. All our websites are in top notch shape before they go onto our care plans so we need to make sure yours is too. This gives us and you the best chance of success with your website.
Your website will be backed up frequently to multiple storage locations, so if your website goes down and one backup location also goes down, we will still have a third copy of your website to restore in the case of a disaster. If something goes wrong it should be fixed within a few hours.
No problem. Let us know what you need and we can quote you for that.
Great question! Any of the services we provide are fair game. Changes to website content (such as text and images) and small design improvements are things most commonly requested. Consultancy calls and advice are a couple of other options. A support ticket can be up to 30 minutes of our time.
Like a lawyer on retainer, the monthly time is there for you to reserve your place in our queue and our resources, therefore it does not rollover. You can take peace of mind that you will request will be taken care of promptly by a support staff member who knows your website inside out.
Absolutely! We understand that business needs change so we don’t want to lock you into a contract. Of course we will be sad to see you go as any website that we have on our Care Plans we spend a lot of time and effort caring for and we want to see them succeed.
If you need to cancel just email us at su[email protected] and we will stop the payments immediately.
Are We The Best Fit For Your Business?
You'll love our Website Care Plans …
- Your website is important to you.
- You want your website always up and running.
- You want a team of people who understand your website inside and out and care for it 24/7.
- If you need something changed on your website you have support ready to do that.