Care Plans

Your website is your 24/7 sales person. Ensure it stays online 365 days.

Website Care Plan Pricing

No contract. No risk. Cancel anytime. Money back guarantee.

Base Plan

Best for Small Businesses who want to protect and care for their website, while not spending a lot. 

Fast Website Hosting

Software Updates

Up-time Monitoring

Monthly Cloud Backups

Cancel Anytime

One Support Ticket *

Plus Plan

Best for businesses who highly value their website and want extra protection and support.

Fast Website Hosting

Software Updates

Up-time Monitoring

Weekly Cloud Backups

Enterprise Security

Website Hack Repair

Speed Optimisation

KPI Tracking

Cancel Anytime

Two Support Tickets *

Sell Plan

Best for eCommerce shops and more complex businesses who generate a significant amount in sales via their site.

Fast Website Hosting (Up to 8GB Ram)

Software Updates

Up-time Monitoring

Daily Cloud Backups

Enterprise Security

Website Hack Repair

Speed Optimisation

KPI Tracking

eCommerce Support

Sales Reports

Cancel Anytime

Three Support Tickets *

* Support Tickets are any content edits that can be completed within 30-minutes. Doesn’t include adding new pages or functions. Maximum one support ticket per working day.

Frequently Asked Questions

Yes, after we complete a ‘Website Evaluation’ session which is a paid 1 hour service. Once this is complete we’ll have a list of issues that may need fixing and suggestions for improvement in order to proceed onto the monthly care plan. All our websites are in top notch shape before they go onto our care plans so we need to make sure yours is too. This gives us and you the best chance of success with your website. 

Your website will be backed up frequently to multiple storage locations, so if your website goes down and one backup location also goes down, we will still have a third copy of your website to restore in the case of a disaster. If something goes wrong it should be fixed within a few hours.

No problem. Let us know what you need and we can quote you for that.

Great question! Any of the services we provide are fair game. Changes to website content (such as text and images) and small design improvements are things most commonly requested. Consultancy calls and advice are a couple of other options. A support ticket can be up to 30 minutes of our time.

Like a lawyer on retainer, the monthly time is there for you to reserve your place in our queue and our resources, therefore it does not rollover. You can take peace of mind that you will request will be taken care of promptly by a support staff member who knows your website inside out. 

Absolutely! We understand that business needs change so we don’t want to lock you into a contract. Of course we will be sad to see you go as any website that we have on our Care Plans we spend a lot of time and effort caring for and we want to see them succeed.

If you need to cancel just email us at [email protected] and we will stop the payments immediately.

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